"We arrived at Tim’s Ford State Park yesterday for our first outing of the ‘23 camping season. When hooking everything up we discovered water pouring out from the back end/ underbelly of the camper. We called Lebanon RV because they had winterized our camper for us before we put it in storage October of ‘22. They asked me to text them picture/video of what was going on and that they would call me back. They called back just about immediately and said they were sending a technician our way. I was quick to remind them that we were out of town and they said yep… what’s the address where you are? Now THAT my friends is customer service!! There are a lot of places that could take notes from the kind folks at Lebanon RV. I was shocked that they were willing to send someone to us when we were a good hour & a half… almost 2… from home. The technicians were friendly, courteous and had us fixed up in no time!! It was a fairly simple issue but aggravating nonetheless. We bought our camper from a dealer, but we won’t be using anyone else except Lebanon RV for our camper services from here on out. Thank y’all for showing us that customer service and caring really does still exist! We appreciate y’all and will recommend y’all when needed! Your newest customers for life- The Brakefields"